Customer service – We are always happy to assist you!

Not too sure on how to get started? Having trouble depositing or withdrawing funds? Whatever your query may be, we have a dedicated customer service team that is always ready to assist you. You can contact one of our customer service advisors directly over live chat or email, both available on this page and in the poker client. We are available from 09:00 - 23:00 GMT, Monday – Saturday and 09:00 - 01:00 GMT on Sunday. You can also find the answers to most of your queries by visiting the online FAQ section.

Live Chat

You can contact one of our customer service advisors between 09:00 - 23:00 GMT Mon-Sat and 09:00 - 01:00 GMT Sun.

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Email

You can contact us by using this e-mail form, or, alternatively e-mail us directly at support@pokerheaven.com.

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Help getting started

Get started now by downloading our software and registering a new account.

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FAQ

Find the answer to your query in our extensive FAQ section.

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Testimonials

Find out what other players think of Poker Heaven!

"As always, you have a awesome support, I'm a very happy customer and I hope you guys keep up the good work :-]" - Johan S

"You are the best customer service in the world" - Andrei T

"Thank you for the fast response concerning my question yesterday. So far the support team has done an excellent task of keeping me informed in a proper way, which I would like to thank you for." - Rob P

"You've been of great help. That’s why I love this site." - Christian A

"Ok, thank you and congratulations for this service... it is just great" - Joel F

If you want to tell Poker Heaven what you think of the site, then please feel free to email us at support@pokerheaven.com - it may even be published here!