Support at Poker Heaven | PokerHeaven.com

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Customer service – We are always happy to assist you!

Not too sure on how to get started? Having trouble depositing or withdrawing funds? Whatever your query may be, we have a dedicated customer service team that is always ready to assist you. You can contact one of our customer service advisors directly over live chat or email, both available on this page and in the poker client. We are available from 09:00 - 23:00 GMT, Monday – Saturday and 09:00 - 01:00 GMT on Sunday. You can also find the answers to most of your queries by visiting the online FAQ section.

Live Chat

You can contact one of our customer service advisors between 09:00 - 23:00 GMT Mon-Sat and 09:00 - 01:00 GMT Sun.

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Email

You can contact us by using this e-mail form, or, alternatively e-mail us directly at support@pokerheaven.com.

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Help getting started

Get started now by downloading our software and registering a new account.

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FAQ

Find the answer to your query in our extensive FAQ section.

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POKER ROOM | ONLINE POKER | POKER FOR MACS | PLAY POKER | POKER GAMES

Poker Heaven Operations Ltd (hereinafter called the "Company") is a limited liability company with registration number C44236, registered in Malta (a member of the EU since May 2004). The Company’s registered address is at Vincenti Buildings, Suite 623, 14/19 Strait Street, Valletta VLT 1432, Malta.

The Company operates the Poker Heaven online poker room under a provisional license issued and regulated by the Lotteries and Gaming Authority ("LGA") of Malta (issued on 2 December 2008, number LGA/CL3/412/2007). The software used for operating the Poker Heaven online poker room is licensed from Boss Media Malta Poker Limited.

Our services are not available to residents of the United States, US Virgin Islands, US Minor Outlying Areas or Turkey or any other jurisdiction that legally prohibits its citizens from engaging in online gaming.