Support at Poker Heaven | PokerHeaven.com

How to play
Download & open an account Free Poker tutorial video How to use our poker client Poker rules Poker hand rankings Poker terms Deposit/Withdrawal options Blackjack rules
Promotions
First deposit bonus of €1,000 Summer Gifts Summer Freeroll Series 8th of July Lottery €500 Facebook Freeroll €100,000 Free Qualifier Bad Beat Jackpot Jackpot sit’n’go Frequent Player Points Refer a Friend for €50
Tournaments
€1000 New Player Freeroll Freerolls €100,000 guaranteed €10,000 loyalty freeroll VIP loyalty freerolls Scottish Poker Championships Poker EM Main Event PokerEM 7 Card Stud Tournament schedule
VIP program
VIP Loyalty program VIP loyalty store VIP loyalty freerolls Frequent player points FAQ - Poker VIP program
VIP loyalty store
Site info
Responsible gaming Terms and conditions Deposit/Withdrawal options Privacy policy Rake structure House rules Chat rules Tournament rules Representing Poker Heaven Careers
The Player Zone
Affiliates
Casino
Support
Live Chat Email FAQ New features Lost password

Support

Customer service – We are always happy to assist you!

Not too sure on how to get started? Having trouble depositing or withdrawing funds? Whatever your query may be, we have a dedicated customer service team that is always ready to assist you. You can contact one of our customer service advisors directly over live chat or email, both available on this page and in the poker client. We are available from 08:00 - 00:00 GMT, Monday – Sunday. You can also find the answers to most of your queries by visiting the online FAQ section.

Live Chat

You can contact one of our customer service advisors directly over live chat between 08:00 - 00:00 GMT.

Click here >>>

Email

You can contact us by using this e-mail form, or, alternatively e-mail us directly at support@pokerheaven.com.

Click here >>>

Help getting started

Get started now by downloading our software and registering a new account.

Click here >>>

FAQ

Find the answer to your query in our extensive FAQ section.

Click here >>>

New features

At Poker Heaven we like to make your experience at the tables an enjoyable one! Check out details of our latest software upgrade!

Click here >>>

POKER ROOM | ONLINE POKER | POKER FOR MACS | PLAY POKER | POKER GAMES

Poker Heaven Operations Ltd (hereinafter called the "Company") is a limited liability company with registration number C44236, registered in Malta (a member of the EU since May 2004). The Company’s registered address is at Vincenti Buildings, Suite 623, 14/19 Strait Street, Valletta VLT 1432, Malta.

The Company operates the Poker Heaven online poker room under a provisional license issued and regulated by the Lotteries and Gaming Authority ("LGA") of Malta (issued on 2 December 2008, number LGA/CL3/412/2007). The software used for operating the Poker Heaven online poker room is licensed from Boss Media Malta Poker Limited.

Our services are not available to residents of the United States, US Virgin Islands, US Minor Outlying Areas or Turkey or any other jurisdiction that legally prohibits its citizens from engaging in online gaming.