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The VIP loyalty program

Here at Poker Heaven, we'd like to reward your continued loyalty with some superb bonuses and gifts. The more you play, the greater the reward. 

So how do you become a VIP player?

It's easy. In every raked hand and real money tournament you participate in you will earn Frequent Player Points (FPPs). The more FPPs you earn the higher your VIP status will be and the better you will be rewarded.

You will earn 1 FPP for every €0.25 you contribute in rake during one ring game table session.

This is how simple it is to become a VIP player:

  • 1. Open a real money account with Poker Heaven.
  • 2. Just play poker and acquire as many FPPs as possible.
  • 3. Track your VIP status and FPP balance in the Player Zone
  • 4. Take part in all of the rewards offered to your VIP level, read more below.

The VIP Tier System:

REWARDS BRONZE SILVER GOLD PLATINUM ELITE*
FPP requirement 500 2,000 3,500 5,000 10,000
           
VIP loyalty store* X X X X Personal VIP deal
Loyalty Store Discount*     5% 10% Personal VIP deal
€100 monthly cash bonus*   X     Personal VIP deal
€200 monthly cash bonus*     X   Personal VIP deal
€300 monthly cash bonus*       X Personal VIP deal
VIP MSN/Skype Support     X X X
VIP Telephone/SMS Support         X

* Cannot be combined with any rake based or rake back led promotions

Note: Player's VIP level is changed on the first day of each calendar month.

Get the VIP gift you deserve from our VIP Loyalty Store!

If you have any further queries about our VIP program don’t hesitate to contact us at pokervip@pokerheaven.com.


VIP LOYALTY PROGRAM - TERMS & CONDITIONS

  • Your participation in all promotions and tournaments is subject to the General Terms & Conditions governing the use of all PokerHeaven, HeavenBet and HeavenCasino services, in addition to the following promotion-specific terms and conditions:
  • All cash bonuses are paid out on the 1st of each month for the previous month unless the 1st falls on a weekend or UK public holiday in which the bonus will be paid out the following working day.
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  • All VIP Shop discount vouchers are issued on the 2nd of each month for the previous month unless the 2nd falls on a weekend or UK public holiday in which the bonus will be paid out the following working day.
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  • Your VIP level will be upgraded/downgraded on the 1st of every month.
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  • Your VIP level the upcoming month is based on your earned FPPs for the previous full calendar month.
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  • Cash bonuses cannot be combined with any rake based or rake back led promotions.
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  • Poker Heaven.com reserves the right to exclude any and all customers from this promotion and will not be obligated to explain such exclusion.
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  • Guest registration and playmoney does not contribute to eligibility for this offer.
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  • No other current bonus offer can be combined with this offer.
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  • Poker Heaven.com reserves the right to bar any promotion abusers from receiving any further promotions.
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  • Only the individual named in the Poker Heaven.com account may play under that account. The customer shall not allow any third party using the customer's login details. The customer accepts full responsibility for the consequences of allowing such activity.
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  • Poker Heaven.com reserves the right to impose further limits in respect of accounts originating from environments where computers are shared (e.g. university campuses).
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  • There is only one bonus/refund per person/household/IP-address allowed.
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  • Any abuse of the offer will lead to the closure of account. No refund of deposit will be given.
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  • Poker Heaven.com reserves the right to stop any withdrawal attempt if any kind of abuse is found.
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  • Poker Heaven.com reserves the right to request proof of ID and proof of deposit to confirm legitimacy.
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  • A Poker Heaven.com account is personal and shall only be used by the person whose details match those registered under the account. Failure to abide by this may result in closure of the account and immediate disqualification.
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  • The above conditions are additional to the General Terms and Conditions of Poker Heaven.com. Poker Heaven.com reserves the right to change the Terms and Conditions and/or withdraw this promotion at any time with or without cause and with or without notice. Players are strongly advised to regularly review the related Terms and Conditions to keep up to date with any changes.
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  • In case of conflict or discrepancy between the English language version of these terms and conditions and the translated versions in all other languages, the English language version shall prevail.
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  • Poker Heaven reserves the right to modify or revise the terms and conditions at any time, without notice to players. Such amendments will become effective immediately upon being listed at PokerHeaven.com. It is the players' sole responsibility to review the rules, policies and conditions, and remain abreast of any changes. The above conditions are additional to the regular terms and conditions of Poker Heaven Ltd.
  • Version 1.1
  • Last modified 10.05.2013