Privacy Policy

Privacy Policy - PokerHeaven.com


Effective Date: September 30, 2025

At PokerHeaven.com (“PokerHeaven”, “we”, “our”, or “us”), we value and protect your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website (the “Platform”) and engage with our informational services (the “Services”) - including poker guides, reviews, and affiliate referrals to licensed third-party poker operators.

Note: PokerHeaven.com does not provide gambling services, process payments, or collect player registration data. We operate solely as an informational and affiliate referral platform.

By using PokerHeaven.com, you acknowledge and agree to the terms described in this Privacy Policy.

1. Scope
This policy applies to all personal data collected when you visit PokerHeaven.com, use our content, click affiliate links, or contact us. It also applies to data received from our partners and service providers.

2. Types of Data We Collect
We practice data minimization and only collect what’s necessary to provide a reliable and optimized experience.

2.1 Data You Provide
  • Contact Data: Name, email address, and any details you voluntarily provide through forms or direct communication.
  • Feedback & Support: Information you submit via email or contact forms.

2.2 Data Collected Automatically
  • Technical Data: IP address, browser type, operating system, device type.
  • Usage Data: Pages visited, time on site, clicks on outbound links.
  • Cookies: Session cookies and analytics cookies for site performance and affiliate tracking.

2.3 Data from Third Parties
  • Affiliate Networks: Click and conversion data to track referrals.
  • Analytics Providers: Aggregated user behavior (e.g., via Google Analytics).
  • Social Platforms: Publicly available information if you interact with our accounts.

We do not collect payment data, gambling history, or identity documents.

3. How We Collect Data
We collect personal data through:
  • Direct Interactions: Contact forms, email communication.
  • Cookies & Analytics: To improve user experience and performance.
  • Affiliate Tracking: To measure referral conversions and optimize content.

4. Purpose & Legal Basis
We collect and process data only for clearly defined purposes:

1. Provide Website Content & Affiliate Recommendations
Legal Basis: Legitimate interest in offering a useful information platform.

2. Respond to Inquiries & Support Requests
Legal Basis: Consent or legitimate interest.

3. Marketing (Opt-In Only)
Legal Basis: Your explicit consent.

4. Analytics & Performance Optimization
Legal Basis: Legitimate interest in improving services.

5. Legal Compliance & Fraud Prevention
Legal Basis: To meet applicable data protection laws.

5. Cookies & Similar Technologies
Cookies help us track affiliate performance, enhance site usability, and understand visitor preferences.

Types of Cookies
  • Essential Cookies: Necessary for core site and referral functions.
  • Analytics Cookies: For traffic measurement and performance.
  • Marketing Cookies: To track affiliate link effectiveness.

We request your consent for non-essential cookies and allow you to manage your preferences.

6. Data Sharing
We share limited data only when necessary:
  • Affiliate Networks: To track conversions and verify commissions.
  • Analytics Providers: To analyze site traffic and optimize content.
  • Legal Authorities: Only if required by law.

We do not share your personal information with poker operators for player account purposes.

7. International Data Transfers
Some service providers are based outside your country. We use industry-standard safeguards (e.g., Standard Contractual Clauses) to ensure equivalent data protection standards.

8. Data Retention
We keep personal data only as long as necessary:
  • Contact Records: Retained until resolved or required for compliance.
  • Analytics Data: Stored in aggregated or anonymized form.
  • Affiliate Tracking: Retained as long as required by partner reporting cycles.

9. Your Rights
You have the right to:
  • Request access to your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent for cookies or marketing.
  • Lodge a complaint with your local Data Protection Authority.

10. Security Measures
We employ:
  • SSL encryption across the entire site.
  • Access controls to internal systems.
  • Regular audits of analytics and cookie usage.

You are responsible for maintaining secure devices and browsing environments.

11. Third-Party Links
PokerHeaven.com contains outbound links to third-party poker operators. These sites have their own privacy policies, which we encourage you to review before registering or depositing.

12. Age Restriction
PokerHeaven.com is intended for users aged 18+ (or the legal gambling age in your jurisdiction).
We do not knowingly collect data from minors. If you believe we’ve inadvertently collected such data, please contact us for prompt removal.

13. Global Users
Our website is accessible worldwide. By using our platform, you agree that your data may be processed in jurisdictions where our service providers operate, always with appropriate safeguards in place.

14. Automated Decision-Making
We do not use your personal data for automated decisions that produce legal or significant effects. Tracking is strictly for performance and analytics.

15. Marketing Communications
  • We only send marketing materials if you opt-in.
  • You can unsubscribe at any time by using the link in our emails or contacting us directly.

16. Policy Updates
We may revise this Privacy Policy periodically to reflect changes in legal requirements or our practices. Updates will be posted with a new “Effective Date.”
We recommend reviewing it regularly to stay informed.

17. Contact Information
For privacy inquiries, requests, or complaints:

Privacy Officer - PokerHeaven.com

18. Closing Statement
Your trust is essential to us. PokerHeaven.com is committed to transparency, accountability, and protecting your personal information.

By using our Platform, you acknowledge and accept the terms of this Privacy Policy.